Privacy Policy
Introduction
London Risk Training Centre UK Ltd (“we,” “our,” “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, visit our website, or enrol in our training programs.
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable privacy laws.
Information We Collect
We may collect and process the following categories of personal data:
- Identity Data: Full name, date of birth, nationality, identification documents (passport/ID).
- Contact Data: Email address, phone number, postal address.
- Academic & Professional Data: Educational background, qualifications, employment details, training records.
- Financial Data: Payment information for course fees (processed securely by third-party providers).
- Technical Data: IP address, browser type, and usage data when you access our website.
- Communication Data: Records of correspondence via email, phone, or website forms.
How We Use Your Information
We use personal data to:
- Process course registrations and enrolments.
- Deliver training programs and learning materials.
- Issue and verify certificates.
- Communicate with students, employers, and partners.
- Improve our website, services, and customer experience.
- Meet legal, regulatory, and accreditation requirements.
- Provide technical support and respond to enquiries.
Legal Basis for Processing
We process personal data under the following legal bases:
- Contractual necessity – to deliver our training services.
- Legal obligation – to comply with UK regulations and accreditation requirements.
- Legitimate interests – to improve our services and communicate with learners.
- Consent – where you voluntarily provide permission (e.g., for marketing emails).
Sharing of Information
We do not sell or trade your personal data. We may share information with:
- Accredited bodies and awarding organisations for certification purposes.
- Approved learning partners delivering training on our behalf.
- Service providers (IT, payment processors, website hosting) under strict confidentiality agreements.
- Government authorities or regulators where required by law.
Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, including legal and accreditation requirements. Certificates and training records are securely archived for verification purposes.
Data Security
We implement appropriate technical, organisational, and administrative measures to protect your data against loss, misuse, or unauthorised access. This includes secure servers, encryption, and restricted access to personal records.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (where legally permissible).
Requests can be submitted to our Data Protection Officer (DPO) at the contact details below.
Cookies
Our website may use cookies to enhance user experience, analyse traffic, and improve services. You can manage or disable cookies through your browser settings.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites and encourage users to read their policies.
Changes to This Policy
We may update this Privacy Policy periodically. Updates will be published on our website with the “last updated” date.
Contact Us
For any questions about this Privacy Policy or to exercise your rights, please contact:
London Risk Training Centre UK Ltd
Office 12808, 182–184 High Street North,
East Ham, London, E6 2JA
Health And Safety Policy
Statement of Intent
London Risk Training Centre UK Ltd is committed to providing and maintaining a safe, healthy, and secure environment for all employees, learners, contractors, and visitors. We recognise our legal responsibilities under the Health and Safety at Work Act 1974 and other relevant regulations, and we aim to prevent accidents, injuries, and work-related ill health through effective planning, training, and supervision.
Our objectives are to:
- Ensure compliance with UK health and safety legislation.
- Provide safe working and training environments.
- Identify and control health and safety risks.
- Promote a positive safety culture through education and awareness.
- Continuously improve our health and safety performance.
Responsibilities
Management Responsibilities
- Ensure that health and safety policies and procedures are implemented effectively.
- Provide adequate resources, training, and supervision to staff and learners.
- Conduct regular risk assessments and take appropriate control measures.
- Investigate accidents, incidents, and near-misses to prevent recurrence.
Employee Responsibilities
- Take reasonable care of their own health and safety and that of others.
- Follow health and safety rules, training, and instructions provided.
- Report hazards, unsafe practices, or incidents immediately.
- Use personal protective equipment (PPE) where required.
Learner Responsibilities
- Act responsibly during training sessions, whether in classrooms, workshops, or practical environments.
- Comply with safety instructions given by trainers and staff.
- Report any accidents, hazards, or unsafe conditions to the trainer or centre management.
Risk Assessment and Control
- Regular risk assessments will be conducted for training facilities, classrooms, and practical activities.
- Identified risks will be controlled through safe systems of work, protective measures, and staff training.
- Specific attention will be given to fire safety, first aid arrangements, electrical safety, and emergency evacuation.
- Training and Awareness
- All employees will receive appropriate health and safety training relevant to their role.
- Learners will be informed of health and safety requirements at the start of each course.
- Specialist training (e.g., fire safety, first aid, manual handling) will be provided where necessary.
Emergency Procedures
- Fire evacuation procedures will be clearly displayed in training centres and explained to all staff and learners.
- Fire drills will be carried out at least once a year.
- First aid provisions will be maintained, and trained first aiders will be available.
- Emergency contacts and reporting procedures will be communicated to all staff and learners.
Monitoring and Review
- Health and safety performance will be monitored through inspections, audits, and staff feedback.
- Accidents and incidents will be recorded and reviewed to identify areas for improvement.
- This policy will be reviewed annually or sooner if significant changes occur in operations or legislation.
Policy Approval
This Health and Safety Policy is endorsed by the senior management of London Risk Training Centre UK Ltd and will be communicated to all staff, learners, and partners.
Signed By
Director / Responsible Person
London Risk Training Centre UK Ltd
Date: 30 May, 2025
Environmental Policy
Policy Statement
London Risk Training Centre UK Ltd is committed to conducting its operations and delivering training in a manner that minimises environmental impact, promotes sustainability, and complies with relevant UK environmental legislation. We recognise our responsibility to protect the environment for current and future generations and aim to continuously improve our environmental performance.
Objectives
We are committed to:
- Complying with all relevant environmental laws, regulations, and codes of practice.
- Reducing energy consumption and improving efficiency in our offices and training centres.
- Minimising waste generation through reduction, re-use, and recycling initiatives.
- Encouraging sustainable practices in course delivery, including the use of digital resources instead of excessive printing.
- Promoting environmental awareness among staff, learners, and partners.
- Engaging with approved learning partners to adopt sustainable practices across the organisation.
- Monitoring, measuring, and reviewing our environmental performance to drive continuous improvement.
Areas of Focus
Energy and Resources
- Use energy-efficient lighting, heating, and IT systems.
- Encourage staff and learners to adopt energy-saving practices, such as switching off unused equipment.
Waste Management
- Reduce paper usage by prioritising digital learning materials.
- Provide recycling facilities for paper, plastics, and electronic waste.
- Safely dispose of hazardous materials (if used during training activities).
Travel and Transport
- Encourage the use of public transport, car-sharing, or remote learning options to reduce carbon footprint.
- Explore virtual and blended learning methods to reduce travel-related emissions.
Procurement
- Source environmentally responsible products and services wherever possible.
- Work with suppliers and contractors who demonstrate a commitment to sustainability.
Roles and Responsibilities
- Management – Ensure environmental objectives are integrated into strategic and operational planning.
- Employees – Follow environmental procedures, reduce waste, and promote sustainable practices.
- Learners – Participate responsibly by following recycling and sustainability guidelines during training.
- Partners – Align with our sustainability goals when delivering training on behalf of the centre.
Communication and Training
- This policy will be communicated to all employees, learners, and partners.
- Environmental awareness training will be provided to staff.
- Key environmental messages will be shared with learners during induction sessions.
Monitoring and Review
- Environmental performance will be monitored regularly and reported to management.
- Objectives and targets will be reviewed annually to ensure continuous improvement.
- This policy will be updated in line with new legislation, technologies, and best practices.
Policy Approval
This Environmental Policy is approved by senior management and forms part of our commitment to corporate responsibility and sustainable development.
Signed By
Director / Responsible Person
London Risk Training Centre UK Ltd
Date: 30 May, 2025